Whether you’ve purchased a solution like CyberArk and want to ensure it’s properly deployed, or you can’t decide which modules you need to maximize the product’s value, we can help. From designing an RFP to architecting the solution, our experts know how to effectively gather requirements, select the right add-ons, and plan a phased deployment. Then we help you stand it up—architecting a fail-safe configuration and deployment, even in complex environments. Our professional advisors specialize not just in implementations but operations: turning on functionality, running IGA systems, automating onboarding, building out integrations, and factoring in secrets, bots, and DevOps.
We have 8 phase for Implementation process
This phase includes analyzing Customer’s IT Environment, discovering the scope and requirements of privileges in terms of privileged accounts, privileged access to endpoints, services accounts used by application, privileged sessions, end point privileges etc. This also includes to understand different tools used by IT Admins to access endpoints, different endpoint types (Windows, Unix, Databases, network devices) customer wants to manage), AD OU structures etc.
Based on the assessment, a sound plan and design of PAS solution for the customer environment will be developed, our standard Design Templates customized to gather all the required technical information providing architecture, DR strategy, backup and restore procedure, platform policy and configuration for password rotation, PSM & PSMP configuration and other CyberArk components as per custom requirement. We follow best deployment practices from security, maintenance, automation in account discovery, vaulting, password rotation, log management etc. During design phase, we also gather all pre-requisites required for installation & configuration as per checklist.
Once the design is finalized & all pre-requisites are ready, we complete installation of the PAS Solution, testing and troubleshooting of the issues if occurs any within short period of few days. This is proven, cost effective approach for the customer.
This step includes integrating and configuring PAS solution with customer’s different IT Solution’s like SIEM, LDAP, MFA, SMTP, NTP etc. and their testing.
This is the User acceptance testing (UAT) phase, once the installation and integration process are completed, end to end testing will be performed using our standard test cases. This ensures thorough testing of the CyberArk solution where every component and functionality as per the requirement will be tested.
In this phase, master policy & platform policy/configuration are defined as per the corporate password policy. Platforms are configured, safe access is completed, accounts are on-boarded using auto detection/account discovery for automatic/ manual password management.
This phase includes training of end user for the deployed PAS solutions. End users will be trained according to their roles for e.g. Administrator, Auditor or Regular user.
After successfully installing, configuring and testing of the PAS Solutions the system will be handover to the customer and all the deliverables like design document, installation document, test scripts etc will be provided.
